Privacy Policy

Privacy Policy — Cambridge Awnings

Who we are

Cambridge Awnings is a trading name of Cambridge Blinds Limited. We’re based at Suite 17, 16 Trafalgar Way, Bar Hill, Cambridge, CB23 8SQ.

You can contact us at sales@cambridge-awnings.co.uk or 07904 761404.

What information we collect

When you use the enquiry or brochure request form on this website, we collect:

  • Your full name
  • Phone number
  • Email address
  • Property address
  • Which product you’re interested in (if selected)
  • How you found us (if selected)
  • Any message you send us

We don’t ask for or store any payment or banking details through this website.

We also use analytics cookies to understand how visitors use our website — for example, which pages are most popular and how people find us. This helps us improve the site. Analytics data is aggregated and doesn’t identify you personally.

TO CONFIRM WITH JAKE / THE SEO TEAM BEFORE PUBLISHING: please confirm exactly which analytics tool is in use (e.g. Google Analytics, Google Tag Manager) so this paragraph can name it specifically and link to its own privacy policy, and so the cookie banner correctly lists it.

Cookies

This website uses cookies that are strictly necessary for it to function correctly (for example, remembering your cookie consent choice), and analytics cookies that help us understand how the site is used, as described above. You can control or delete cookies through your browser settings at any time, though this may affect how the site performs.

TO CONFIRM WITH JAKE / THE SEO TEAM: the exact analytics tool and cookie names in use, so this section and the cookie consent banner match precisely.

Why we collect your information

We use the information you give us to:

  • Respond to your enquiry
  • Arrange a survey or site visit
  • Prepare a quotation
  • Deliver and install your order, if you go ahead
  • Provide aftercare and warranty support

We only use your information for these purposes. We don’t sell your information to anyone, and we don’t use it for marketing unless you’ve specifically agreed to that.

Who we share it with

We may share your information with trusted installation partners, subcontractors, or suppliers where this is necessary to complete your project — for example, an electrician for a mains supply connection, or a scaffolding contractor for a job that needs one. We only share what’s needed to do the job.

We may also share information with service providers who help us run our business, such as our website host or email provider. We don’t allow these providers to use your information for their own purposes.

We will never share your information with anyone else without your permission, unless we’re required to by law.

How long we keep your information

We keep your information for as long as necessary to deliver our service to you, provide ongoing warranty support, and meet our legal and accounting obligations. If your enquiry doesn’t turn into an order, we’ll only keep your details for a reasonable period in case you get back in touch, after which they’re deleted.

Your rights

Under UK data protection law, you have the right to:

  • Ask us what information we hold about you
  • Ask us to correct anything that’s inaccurate
  • Ask us to delete your information
  • Ask us to restrict how we use it, or object to certain uses
  • Withdraw any marketing consent you’ve previously given

To do any of these, just email us at sales@cambridge-awnings.co.uk.

If you’re unhappy with how we’ve handled your information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Children

Our services are aimed at adults. We don’t knowingly collect information from children.

Changes to this policy

We may update this policy from time to time, for example if our services or the way we handle data change. The date at the top shows when it was last updated.

Questions

If you have any questions about this policy or how we handle your data, contact us at sales@cambridge-awnings.co.uk or 07904 761404.